Leaving should be as easy as joining. Here’s how to permanently delete your moe account and everything in it.
Enter the email address on your moe account. We’ll email you a 6-digit code, and you’ll confirm the deletion on the next page. You don’t need the app and you don’t need to sign in.
If the code doesn’t arrive, or you’d rather talk to a person, email us a deletion request and we’ll take care of it — your data is purged within 15 calendar days. Include the email address on your moe account so we know which account you mean; we always confirm it’s really you before anything is deleted.
Request account deletionThis opens your email app with the request ready to send to support@moe.coach. Prefer to write us directly? Email support@moe.coach.
We complete deletion within 15 calendar days of your request. A few things are kept only where required:
Deleting your account is separate from canceling a subscription, which you manage through the App Store or Google Play.